How to Submit Imaging Files to JTS Surgical
Option 1: PACS Submission
Ask your PACS department to send the following case details to:
cranicustomerservice@jtssurgical.com
- Patient ID
- Scan Type
- Scan Date
- Relevant Case Notes
Option 2: Upload from Physical Disc
If you’re sending DICOM data from a CD, follow these steps to prepare your files:
Step 1: Insert the CD
Insert the disc into your computer and locate the folder named “DICOM”.
Step 2: Compress the Folder into a .ZIP File
All files must be submitted in .ZIP format.
- Windows: Right-click the “DICOM” folder → Send to → Compressed (zipped) folder
- Mac: Right-click the folder → Compress “DICOM”
⚠️ Note:
DICOM folders typically range from 100–200MB. Submitting “DICOM.DIR” alone is not sufficient. If you're unsure which folder to compress, zip the entire disc contents.
Step 3: Upload Your Case
Once zipped, drag and drop the .ZIP file into the upload form below or select it manually.
Firewall Issues?
Some hospitals may have firewall settings that block access to upload portals. If you experience any issues, please ship the physical disc to:
ATTN: JTS Surgical
1841 W. Redlands Blvd.
Redlands, CA 92373
Need Help?
Reach out to our support team:
(909) 799-3900
cranicustomerservice@jtssurgical.com
